Once you have started tcpdump on a command line, re-create the issue you are seeing before stopping tcpdump, note the exact time of the re-create, and then provide the output file. You need to be logged in as an admin or root user to use tcpdump. IBM Support lets you know whether there is a specific host and port needed for packet capture. Meanwhile, if you want to only collect traffic going to or from a particular hostname and port you can use a command such as: The -w argument directs the raw packets to a cap file so that you can provide the capture to IBM Support. To collect a packet capture by using tcpdump, use a command such as: We would advise that you use tcpdump as this should already be installed on all standard Linux distributions. For details on using Wireshark, see the section "On Windows". To collect a packet capture on Linux you can either use tcpdump, which is already included in most Linux distributions or by installing Wireshark.
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